New Online Shop. Same Awesome Stuff.
It's no secret, my focus has always been on making awesome stuff not messing around with the website. The other shops have always been "better" at the online experience and until now it really hasn't bothered me, affected sales negatively, or created more work.
If you are new here, or just don't follow the behind the scenes details I often provide, Jasen's Customs has grown significantly over the past year. Panzer Fight Stick sales are at an all time high, we've expanded the lineup to include lightweight Aluminium cases, and our replacement Fight Stick panels have grown exponentially. To top it all off we ship from two locations and have a lot more help than ever before. Needless to say, I owe you all a ton of gratitude for the awesome growth this year. Unfortunately, the new growth has added a lot of logistical challenges, incorrect shipping quotes, and unnecessary back-end work that needed to be streamlined. The only way to fix it... a new online shopping system.
The new system runs on the Shopify system and is helping me, the two locations, and you save time, money, and headaches. We're able to split orders now, easily add things to existing orders, and add products to the site a lot faster than ever before. There is a ton more functionality baked into the site now that I haven't even begun to tap into but trust me when I say it's a huge upgrade.
The most important fix you will notice is images finally popup and load full size! This was a common complaint received and I was too slow to fix it due to the painful support options with 3DCart, but it is remedied now. Additionally, with product bundling we now offer every single item or piece of a kit as a separate line item or bundled into handy kits that will save you money! I recognized through various inquiries that folks want options to omit plexi, wiring, etc. from pre-made kits for a variety of reasons. Don't worry, our sweet kits are still available but so are all of the individual parts. Keep in mind, product kits (or bundles) will always save you money in the long run and if you need the other parts later, discounts can't be applied.
Thank you for your continued support! Every purchase supports the Jasen's Customs team and is invested right back into the business as research and development, updated equipment, or the software required to keep us afloat.